SMS & Messaging Terms

TyraTag Inc. sends transactional and safety text messages only: (a) notifications to tag owners when someone who scanned a tag chooses to alert them or sends a message; (b) an invitation to each emergency contact an owner lists, and safety notifications to those who accept; (c) account and service messages (verification, consent confirmation). We do not send marketing or promotional text messages.

These terms apply to messages sent to Canadian and United States numbers.

• Owners opt in to tag-alert texts by checking an unchecked box when they enable text notifications for their account: “I agree to receive account and tag-alert text messages from TyraTag at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.” Consent to receive text messages is not a condition of buying a TyraTag.
• Emergency contacts are listed by an owner. We send each one an invitation identifying TyraTag and the owner, with a link to a page explaining what they would receive, and stating: “Reply STOP to opt out.” The owner can resend a missed invitation, at most once an hour. A contact receives safety notifications only after tapping Accept on that page; a contact who does not accept receives none. A STOP is permanently suppressed and survives deletion and re-adding.
• Finders are not enrolled and receive no texts from us.

Varies with tag activity (typically a small number per month; more during an active incident).

Carriers are not liable for delayed or undelivered messages.

Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT) — one final confirmation, then nothing further. Owners can also disable SMS in Settings; if an emergency contact opts out we can’t notify them, and your dashboard shows their status.

Reply HELP, or contact support@tyratag.com.

Your number is used solely to deliver this program. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent won’t be shared with any third parties. See our Privacy Policy.